Showing posts with label Social media marketing. Show all posts
Showing posts with label Social media marketing. Show all posts

Wednesday 8 August 2012

Why SMM is more important than SMO.

Listening, Content, Socialize and Measure could just as well be represented as a cycle, but I think the forward direction is important because you can’t reach outcomes without action. Any good social media marketing effort needs to begin with some kind of Listening program. 

That means using social media monitoring tools to collect, sort and manage social content according to topics being monitored.  Content is the glue that makes search engines work and content is a critical part of the social sharing experience within social media. 

Speaking of sharing, socializing with other like-minded individuals as a personal experience can fold well with brand interactions as long as the needs of the buyer persona has been reconciled with business objectives. Successful efforts within the social web can be measured, and should be, in a variety of ways.  Measurement justifies objectives and it’s important to identify the right tools for monitoring real time and web analytics.


Despite company marketing budgets on hold or in a state of ambiguity, businesses are scrambling over social media, trying to figure out how to boost sales and keep the customers they have.  SEO is an online marketing tactic that’s been tried and true for well over 10 years and is still earning its stripes in the marketing mix.
On their own, SEO and social media efforts offer companies attractive opportunities for reaching new customers, which is how many marketers implement them.
When you look at shifts in consumer information discovery, consumption and sharing, there’s no arguing with the intersection of search and the social web.  Searchers expect to not only find what they’re looking for on search engines, but to interact with the results, whether it’s through commenting, voting or sharing. As a result, social media affects SEO in numerous ways, creating opportunities for marketers.